Terms and Conditions
Welcome to the website www.accidentalcutting.com. If you continue to browse and use this website, as well as purchase an Accidental Cutting product, you are agreeing to comply with and be bound by the following Terms and Conditions of use.
Products purchased in www.accidentalcutting.com are sold directly by the designer Eva Iszoro Zak. It is a Spanish designer whose registered address is Calle Realatores 14 1º dcha, 28012, Madrid, Spain, NIF 24377756X, European VAT Number: ES24377756X.
You can contact Eva Iszoro Zak, through the Customer Service by sending an e-mail to firstname.lastname@example.org anytime or by calling at (+34) 661 915 630 from Monday to Friday from 10.30 a.m. to 18.30 p.m. GMT+1.
1. Our Sales Policy
1.1 Eva Iszoro Zak sells products through www.accidentalcutting.com exclusively to consumers who are 18 years old or above and only for non-commercial and lawful purposes. If you are not using this site for your own personal use, we invite you to abstain from carrying out commercial transactions on this site.
1.2 Eva Iszoro Zak reserves the right not to process or accept an order carried out by those who do not comply with the above point.
1.3 All offers, orders, purchases and deliveries made through this website shall be subject to these Online Shopping Terms and Conditions.
2. Types of users and how to order
You will not receive news, promotional or special offers without your prior consent. Parts of the website are accesible to users who are not carrying out a purchase. These Terms and Conditions are also binding to those people who are not purchasing from our website.
2.2. Before going ahead with the purchase of the products and sending us the order form, you will be required to read and accept the present Terms and Conditions. We recommend that you keep a copy of the Terms and Conditions for future reference.
2.3. To order one or more products in www.accidentalcutting.com, you must follow the steps of the ordering process, fill in the required information, confirm the purchase of the products in the shopping cart and carry out the payment for the order. Once the purchase of the products in the cart is confirmed, you will be given all the information pertaining to the order in process (including delivery costs to the relevant address) and all corresponding contractual information.
2.4 If you purchase products on our website you agree to pay at the time of purchase. The order will not be processed until Eva Iszoro Zak Studio receives confirmation of payment.
2.5 When you place an order with www.accidentalcutting.com, we will send you an email confirming receipt of your order and containing the details of your order, such as the price, delivery costs, form of payment, delivery address, and any other details regarding your order.
2.6 Orders will be saved in the Eva Iszoro Zak Studio database for a period of time that does not exceed the limits established by current legislation. You will have access to your order in the section “My Account: Orders”.
2.7 Eva Iszoro Zak Studio reserves the right not to process orders made by those who do not have sufficient guarantee of solvency, orders which are incomplete or incorrect, orders that are not confirmed within 48 hours or where the selected products are not available. Eva Iszoro Zak Studio will send an email to the user stating that the order has not been processed correctly andspecifying the reasons for this. Eva Iszoro Zak Studio will reimburse the money paid for the products that are not available.
3. Products and Prices
3.1 Only products from shops owned by Eva Iszoro Zak Studio. are sold in www.accidentalcutting.com.
3.2 Eva Iszoro Zak Studio reserves the right to decide which products to sell through www.accidentalcutting.com. Eva Iszoro Zak Studio may remove or add products from the online shop at any time.
3.3 The product’s characteristics are shown on the website according to the information given to us by the supplier. Despite the care with which we faithfully reproduce the images and colors of the products, they may differ slightly from reality due to particular internet browsers or computer monitors.
3.4 Several of the products offered in www.accidentalcutting.com are exposed in any of the physical stores, being able to show minimal imperfections.
3.5 Prices are shown in euros (€) and include VAT (21%), except countries that are not within the European Union. In such cases, the tax will be deducted and charged in customs from each country to the receiving of the order as appropriate. Delivery costs will be added to this price. Shipping rates will be communicated to the user before placing the order, and must be expressly accepted by the latter to confirm the purchase.
3.6 Product prices are subject to change. The prices applied by Eva Iszoro Zak Studio to each order will be those current at the time of confirmation of purchase, independent to the day in which the delivery is carried out. You are responsible for checking the price of the product before confirming the order.
3.7 Eva Iszoro Zak Studio ships worldwide with NACEX, UPS, DHL or alternative companies. Eva Iszoro Zak Studio does not deliver to P.O. Boxes. As per International Laws regulating Commerce and Trade of imports and exports all www.accidentalcutting.com orders are shipped out of Madrid – Spain with an official pro-forma invoice declaring the exact total of merchandise purchased in euros (€). It is illegal to declare lower values or the items as gifts as per international import regulations.
3.8 Shipping rates may vary, depending on the promotions Accidental Cutting want to apply at one time or another; or changes in the rates given by the transport companies.
4. Methods of payment
4.1 If you purchase products on the website, you agree to pay at the moment of confirmation of purchase.
4.2 Payment of the product and delivery costs can be done by credit card (VISA, MASTERCARD, VISA ELECTRON and others). Eva Iszoro Zak agrees to use the most effective and safe methods available to transfer the data and payment of each transaction. All credit card transactions on this site will be processed using a secure online payment gateway that encrypts your details in a secure server.
4.3 In the case user chooses payment by bank transfer, no additional charges may be adjudicated to Eva Iszoro Zak. Being the user in charge of affording all extra costs. Transfers should be made to the following account: Account number: 0030 1003 21 0004781271 to Eva Iszoro Zak, Bank : ARQUIA- CAJA DE ARQUITECTOS c.Alcalá 44, IBAN: ES38 3183 2800 1910 0581 7422, SWIFT:CASDESBBXXX
4.4 All credit card information will be transferred through a secure protocol to Arquia- Caja de Arquitectos or other banks in charge of supplying the respective remote payment services. There can be no third party access. This information will never be used by Eva Iszoro Zak other than to complete the sales process initialized by you, reimburse returns and inform the police in case of fraud or possible fraud in www.accidentalcutting.com.
4.5 Payment will be debited and cleared from your account upon confirmation of your order.
4.6 Eva Iszoro Zak will send you an email confirming your purchase within 48 hours of receiving confirmation of payment, with your order number. This confirmation will not be valid as invoice but only as proof of purchase.
4.7 The invoice corresponding to your purchase will be available in www.accidentalcutting.com, in the section “My Account: Orders”. It will also be included inside the delivery package.
4.8 Credit card fraud is a crime and Eva Iszoro Zak will prosecute anyone who carries out a false credit card transaction in our shop.
5.2 Items received defective or incorrect must be informed to Accidental Cutting within 48 hours and may be returned within 14 (fourteen) days as stipulated in the current Return Policy. It will be available to the user whether to opt for an exchange for another product or a full refund of the amount paid.
5.3 Any imperfections due to incorrect usage or manipulation of the products or wear and tear produced by normal use of the products, are not under guarantee. Before shipping, each and every item is subject to an exhaustive quality control, where our logistics team carefully checks the product and take pictures of it , making sure that complies the standards to be handed to our customers. This information must be kept in mind when users inform about a damaged or defected item delivered.
5.4 Discounted products may have slight marks due to normal use given by exposure in any of our physical stores. This may be one of the reasons why such a product is lowered in pice, and will not be considered as tare or defective.
6. Customer Service
8.1 For any clarification, incident or complaint, you can contact the Customer Service by phone (+34) 661 915 630 from Monday to Friday from 10.30 a.m. to 18.30 p.m. GMT+1. Or, by email to email@example.com anytime. Complaint forms available in our flagship store in calle Realatores 14, 1º dcha. 28-012, Madrid, Spain.
7. Right of withdrawal (applies only to shipments within Spain)
7.1 You are entitled to withdraw from this contract within 14 calendar days without any reason needed.
7.2 The withdrawal period will expire after 14 calendar days from the day you or a third party indicated by you, other than the delivery man, has acquired the physical possession of the goods.
7.3 To exercise the right of withdrawal, you must notify Eva Iszoro Zak Studio (firstname.lastname@example.org or Calle Realtores 14, 1º dcha. 28 -28012- in Madrid, Spain) its decision to withdraw from the contract by an unequivocal statement (eg, an email or a letter sent by mail). You may use the withdrawal form model below provided, although its use is not mandatory.
7.4 To meet the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.
7.5 Consequences of withdrawal: in case of withdrawal on your part, we will refund all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from the choice of a different shipping method more expensive than the ordinary delivery offered) without undue delay and in any event no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We proceed to carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any fees as a result of repayment.
7.6 You should assume the direct cost of returning the goods. We may withhold reimbursement until godos are received back or you have supplied evidence of repayment thereof, depending on which condition is met first.
7.7 Only you are responsible for the diminished value of the goods resulting from a different use than the necessary to establish the nature, characteristics and functioning of the goods received.
Withdrawal form model:
((Only complete and return this form if you wish to withdraw from the contract)
- Attn. Eva Iszoro Zak (By email email@example.com or mail to Calle Realatores 14, 1º dcha. 28-012 in Madrid, Spain):
- I hereby inform you that I give up my contract of sale of the following goods.
- Name of consumer:
- Address of the consumer:
- Signature of consumer (only if this form is notified on paper):
8. Intellectual property and industrial rights
8.1 All elements and content of Accidental Cutting and each one of the products, such as images, photographs, text, music, sounds, videos, documents, logos and any other material in any format published in www.accidentalcutting.com (including menus, web pages, outlines, colours, graphs, tools, characters, the design of the website, diagrams, structure, the selection, order and presentation of content, methods, processes, functions and programming that are a part of www. accidentalcutting. com) are protected by national intellectual property and other laws safeguarding the intellectual and industrial rights of Eva Iszoro Zak and www. Accidentalcutting.com, the website is considered a computer program and as such is also protected by intellectual property and industrial rights legislation.
Your use of the site and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the content.
8.2 You cannot reproduce, transform, change, disassemble, carry out inverse engineering, distribute, rent, loan, facilitate, allow public access through any media, or carry out any other action forbidden by law regarding intellectual property and industrial rights, on any of the elements referred to in the above paragraph without the consent of Eva Iszoro Zak. You must use the materials, elements, content and information to which you have access through www.accidentalcutting.com, only for your own needs, and you agree not to commercially exploit the above elements either directly or indirectly.
9. Note on content
9.1 Eva Iszoro Zak has taken all possible measures to ensure that www.accidentalcutting.com does not publish content depicting scenes of physical or psychological violence, or any scenes which may be considered harmful to civic principles, human rights or human dignity in any of its forms or expressions.
9.2 Eva Iszoro Zak has taken every precaution to ensure that content in www. Accidentalcutting.com is correct and up-to-date relative to its publication on the website (and if possible thereafter).
9.3 Though Eva Iszoro Zak tries to guarantee continual access to the website, the dynamic character of the internet and its content, may not allow www.accidentalcutting.com to operate without interruptions whilst updating the website. Eva Iszoro Zak cannot guarantee that the website will operate continuously and without interruptions, defects or errors, due to your internet connection. If any problem should arise during access to www.accidentalcutting.com, please contact our Customer Services department or send an email to firstname.lastname@example.org. An www.accidentalcutting.com operative will be at your disposal to provide assistance and help you to access the website whenever possible.
9.4 Eva Iszoro Zak, has adopted the adequate technical and organisational measures to safeguard the security of its services in www.accidentalcutting.com and the integrity of data relative to electronic communication and traffic, protecting them against non authorised use or knowledge. We have also adopted measures to avoid the risk of dispersion, destruction or loss of information or data, reserved or un reserved, pertaining to the user and those present in www.accidentalcutting.com, to prevent non authorised access or that which is does not conform to the current law and legislation to the abovementioned information.
9.5 You are solely responsible for your own conduct on access to the site as well as during access. Therefore you are solely responsible before Eva Iszoro Zak and third parties of:
- Any consequences derived from illicit use of content within the net, developed or not by Eva Iszoro Zak, officially published or not under our name;
- As well as the consequences derived from any use contrary to the present document and harmful to third party interests or rights, or which in any way could harm, render useless or deteriorate the website or its services or prevent other users from enjoying it normally.
9.6 Eva Iszoro Zak reserves the right to update content at any time and to eliminate, limit or prevent access to it, temporarily or definitively, as well as deny access to the webpage to those who misuse content and/or do not comply with the conditions outlined herein.
9.7 Eva Iszoro Zak does not guarantee:
- Uninterrupted access to the website or linked websites or that they are free of error.
- That the content or software accessed by you through the website or linked websites does not have any errors, viruses or other elements in content that could alter your computer systems, electronic documents or files, or cause any other damage
- The exploitation of information or content of the website or linked websites for your own personal use.
10. Links with other websites
10.1 Accidental Cutting may contain hyperlinks (known as “links”) with other websites that are not related in any way to Accidental Cutting or Eva Iszoro Zak.
10.2 The object of the links is to help you during searches and browsing and to enable hypertext connections to other websites. The activation of the links does not imply any recommendation or suggestion by Eva Iszoro Zak regarding these websites or any guarantee regarding their content, services or goods supplied and sold to the users of the Internet.
10.3 Eva Iszoro Zak does not control these websites or their content, nor do they monitor them in any way. We cannot be considered responsible for the content of these websites nor for the rules adopted with regards to the privacy of the user or how they treat personal information whilst browsing.
10.4 Eva Iszoro Zak does not control these websites or their content, nor do they monitor them in any way. We cannot be considered responsible for the content of these websites nor for the rules adopted with regards to the privacy of the user or how they treat personal information whilst browsing.
12. Updating and changing the Terms and Conditions
12.1 Eva Iszoro Zak reserves the right to change the present Terms and Conditions at any time and without notifying you. You are solely responsible for reading them as a prerequisite to purchasing any product from Ekseption.es. The Terms and Conditions published at the time of purchase will be the ones considered valid and applicable.
12.2 If any clause within the present Terms and Conditions is declared null and void, the rest of the clauses will remain valid and will be interpreted taking into account each party and the purpose of the present Conditions. Eva Iszoro Zak does not have to exercise any of the rights and faculties conferred in this document, which does not, in any case, imply the rejection of these unless it is expressly stated by Eva Iszoro Zak, or through the legal application corresponding to each case.
13. Applicable legislation and conflict resolution
13.1 The present Terms and Conditions are ruled by Spanish legislation. Specifically. Law 7/1998, 13 April, on the General Conditions for Contracts (Condiciones Generales de Contratación), the Legislative Decree 1/2007, 16 November, which approves the General Law for Consumer and User Rights (Ley General para la Defensa de Consumidores y Usuarios) and other complementary laws, the Royal Decree 1906/1999, 17 December 1999 that regulates Telephone or Electronic Contracts with general conditions (Contratación Telefónica o Electrónica con condiciones generales), the Organic Law 15/1999, 13 December, for the protection of personal data (Protección de Datos de Carácter Personal), Law 7/1996, 15 January for the Regulation of Retailers (Ordenación del Comercio Minorista) and Law 34/2002, 11 July, for Services for the Information Society and electronic commerce (Servicios de la Sociedad de la Información y de Comercio Electrónico).
13.2 To resolve any controversy or conflict derived from the present Terms and Conditions, Eva Iszoro Zak will submit to the criteria established by law applicable to consumers and users.